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TRICARE Service Center

Walter Reed National Military Medical Center

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TRICARE Service Centers are customer service offices located near or within a Military Treatment Facility (MTF), such as WRNMMC, and in other locations throughout the TRICARE North.

You will receive assistance with all business aspects of your TRICARE contract including enrollment, bill pay, authorizations, and claims.

Or, just stop by and get answers to your questions.

For a complete TRICARE reference, go to Department of Defense TRICARE.

Contact Us
  • TRICARE Service Center
    • Walk-in services only.
    • Location:
      • Building: 9 Floor: 1 Room: 1439B
    • Next to Customer Service Desk in Bldg 9, 1st floor. From entrance to Outpatient Center, Bldg 9, pass escalators. Customer Service, Health Benefits Services, and TRICARE Service Center are on left.
    • Phone:
      • National, toll-free : 1 (877) TRICARE (1-877-874-2273)
    • Hours of Operation:
      • Monday thru Friday 7:30 AM to 4:30 PM
  • Visitor Center
  • Email
    • A contact OR Customer Advocate may be available for this department.
    • THE EMAIL RECIPIENT WILL NOT BE YOUR DOCTOR!
    • Check FAQs for quick answers.
    • Customer Advocates do not address:
      • Medical advice.
      • Prescriptions.
      • Appointments.
      • Vendors.
    • Customer Advocates do welcome:
      • Suggestions or compliments.
      • Helpful web site additions.
      • Feedback about your recent experience at WRNMMC.
    • Email the contact or Customer Advocate for TRICARE Service Center .

 

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Walter Reed National Military Medical Center

8901 Rockville Pike
Bethesda, MD 20889-5600
(301) 295-4611; toll-free 1-800-526-7101
www.bethesda.med.navy.mil