Command Duty Office

For non-military help during business hours - visit or call the Customer Service Desk in Bldg 9, 1st floor (Outpatient Center), (301) 295-4000, 1(800) 526-7101.

Newly-arrived military members - check-in here after Manpower Management's business hours.

• Command Duty Office
  • Location:
    • Building: 10 Floor: 1 Room: Lobby
  • Enter front entrance of main hospital, Bldg 10. Command Duty Office on left of lobby. Or, from Visitors' Garage, Bldg 55, enter Outpatient Center, Bldg 9. Turn left at escalators. Walk through waiting area, passing Pediatrics on left, and continue through short corridor that opens into hospital lobby. Command Duty Office on opposite side of lobby.
  • Phone:
    • Main: (301) 295-4611
    • DSN: 295-4611
    • Toll-free : 1 (800) 526-7101
    • Patient Administration (support & access) : (301) 295-2126/2139/6606
    • Appointment Call Center : 1(866)-NAVY MED (1-866-628-9633)

• Medevac Office
  • Medical Evacuation Coordinator
  • Location:
    • Building: 10 Floor: 1
  • Please ask at Patient Administration Desk next to the Command Duty Office.
  • Phone:
    • Main: 301-295-2620
    • DSN: 295-2620
  • Hours of Operation:
    • After hours call CDO's Desk.
    • Monday thru Friday 7:30 AM to 4:00 PM

• Visitor Center
• Email
  • A contact OR Customer Advocate may be available for this department.
  • THE EMAIL RECIPIENT WILL NOT BE YOUR DOCTOR!
  • Check FAQs for quick answers.
  • Customer Advocates do not address:
  • Medical advice.
  • Prescriptions.
  • Appointments.
  • Vendors.
  • Customer Advocates do welcome:
    • Suggestions or compliments.
    • Helpful web site additions.
    • Feedback about your recent experience at WRNMMC.
  • Email the contact or Customer Advocate for Command Duty Office .