Operational Support Office (OSO)

1. Member must be fully fit for duty, ready to work in assigned workspace.

2. Grooming - conform to the current Navy-wide grooming standards. Personnel not in compliance with these standards will not be checked in for duty until deficiencies are corrected.

3. Required documents and other items -

• Original Orders - (AT/ADT/ADSW/IDTT), including modifications. When putting in orders on NROWS, the UIC for WRNMMC is 00168. Note: BCN numbers are required for ALL orders to Bethesda. BCNs will only be issued by the Operational Support Office.
• Certified page 2. Verification, do not have to bring but must be updated in https://nsips.nmci.navy.mil prior to arrival.
• Valid military I. D. card.
• Current BLS Certification.
• Security (secret) Clearance Required.
  
IAA DoD Information Assurance Awareness

• Parking is very limited. Navy Reservist is strongly encouraged to take public transportation. If not this is not an option, please give the OSO office a call for guidance.
• Uniform of the Day must be worn when reporting in and while working at the Medical Center. The following is a seasonal chart of Uniforms for this area:
  - Summer: Officer and CPO's: Khaki E-6 and below: Service Uniform
  - Winter: Officer and CPO's: Khaki E-6 and below: Service Uniform
  - NWU is uniform of the day for some rates/ departments such as MA's, LS's and others. Please Check assigned workspace's LPO/Supervisors for conformation before arrival.
• HIPPA Certificates. Having this proof of completion dramatically shortens your check-in time.

4. HIPAA Preparation. Link to, register for, and take HIPAA Training. This is mandatory for WRNMMC staff. It is strongly recommended that you complete the training prior to checking in. If you have already registered but don’t have your username/password, do not re-register! Contact the HIPPA helpdesk at 800-600-9332 or email help@mhs-helpdesk.com to reactivate your account.

New HIPAA registrants - important notes:

• Domain code is 0067.
• For HMs, select ‘Nursing’ as your job position. This most closely relates to your responsibilities.
• For MAs, Its and CSs, select 'Facility Support Services.’
• After registering, please keep your username and password in a secure place and bring them with you when you report for duty. You will need that information to access HIPAA every year for annual refresher courses.

Reporting Aboard

1. Check-in at Operational Support Office (OSO): Report NLT 0730. Opportunities to complete HIPPA will be provided if necessary. Paperwork for a staff badge, CHCS account and email access will be given. The Check-in process could take up to 5 hours if HIPPA has not been completed prior to reporting. If HIPPA is complete and certificates are printed, the Check-in process will only take 30 minutes.

2. Check-out:
a. Check-out in the uniform of the day on the last day of your Annual training orders.
b. The last day of AT is considered a full day at your assigned workspace.
c. Flights home should not be made earlier than 1700.
d. Officers - Fitness Reports and Performance Appraisal Reports (PAR) must be submitted via your chain of command. Please ensure that your Department Head signs it before dropping it off at the Professional Affairs Office. Copies of FITREPS or PARs may be left with the OSO but it is not required.

3. Credentials:
Current policy requires that an Individual Credentials File (ICF) be maintained on each HealthCare Provider as well as an Individual Professional File (IPF on each Nurse Corps Officer in the Naval Reserves. Validated credentials are the basis upon which Medical Treatment Facility Commanding Officers grant privileges to treat patients.
The Professional Affairs Office (301-319-8923) maintains an Appendix N on all nurses and an Appendix Q on all providers. Members must have current licenses and have clinical privileges (if necessary) to perform AT at Bethesda.

Duty assignments are made based on command manpower requirements, NOBC, SSC, and NEC qualifications and individual training objectives.
Duty hours are based on the work centers needs and will be equal to those of your active duty counterparts. If you have a specific request regarding duty hours, this will require coordination with your assigned work center.
Per the FY06 Bumpers Instruction, Fitness Reports are no longer required for reservists doing an AT at their gaining command. For all others, a FITREP is required for officers on orders of 11 days or greater. All AT Fitness Reports will be graded as non-observed; block 41 on the FITREP can describe your activities and achievements.
Enlisted that are performing more than 11 days of Annual Training are encouraged to request a PIM (performance Information Memorandum) BUPERSINST 1610.10 from their assigned workspace supervisor.

Directions

From Washington DC

1. George Washington (GW) Parkway route: From DC, take I-395 South, crossing the Potomac River. Exit onto northbound George Washington (GW) Parkway. 12 miles on GW Parkway, following the Potomac River on the Virginia side. From right lane, exit onto I-495 North, the Capital Beltway, heading north to Maryland on the inner loop of the Beltway. Take Exit 34, Rt. 355, South, Wisconsin Ave. towards Bethesda, in left lane. Cross Cedar Lane; at first median crossing (no light), turn left into the National Naval Medical Center. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.

2. City routes through DC: 
a. From Massachusetts Ave., turn north on Rt. 355, Wisconsin Ave. for approximately 5 miles. After passing Jones Bridge Rd. intersection, the National Naval Medical Center will be on your right. (Medical Center METRO station on left). Turn right into the main gate on South Wood Rd. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, you can enter the three gates located off of Jones Bridge Rd.
b. From Connecticut Ave., drive north away from DC. Approximately 2 miles north of Chevy Chase Circle, turn right on Manor Rd.; at light, turn left on Jones Bridge Rd. Cross Connecticut Ave. At 4th light, turn right on Rt. 355, Wisconsin Ave. At first light, turn right into the main gate on South Wood Rd. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, you can enter the three gates located off of Jones Bridge Rd.
c. METRO (subway): Red Line towards Shady Grove or Grosvenor. Exit at Medical Center METRO station. At top of escalator, turn right and cross Wisconsin Ave. Show ID at guard station.  Approximately 50 minutes.

From Capital Beltway (I-495)

WRNMMC lies on the Maryland side of the Capital Beltway (I-495) in Montgomery County. The Beltway is accessed from the north on Interstate 95 or the Baltimore-Washington Parkway, from the east on MD Rt. 50, from southern MD on MD Rt. 4 or 5, from all points south on Interstate 95, and from the west on Interstate 66. Head west on the Capital Beltway. Take Exit 34, Rt. 355, South, Wisconsin Ave. towards Bethesda, in left lane. Cross Cedar Lane; at first median crossing (no light), turn left into the National Naval Medical Center. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.

From Walter Reed AMC
North on Georgia Ave. Left on Rt. 410, East-West Highway, cross 16th Street. Right on Jones Mill Rd; left on Jones Bridge Rd. Cross Connecticut Ave. At 4th light, turn right on Rt. 355, Wisconsin Ave. At first light, turn right into the main gate on South Wood Rd. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.

II. North, South, East, West Origins
From points north

Frederick, MD: South on I-270 for approximately 24 miles. Between 6:00 and 9:00 a.m. observe the left HOV-2 lane that starts at Exit 8, Shady Grove Rd. Where I-270 divides into “spurs,” take the left spur to I-495 East towards College Park/Silver Spring. (Do not take the far left lane which is the HOV access to I-495 South to Washington/Virginia.) After approximately 2 ¼ miles, from the left lane, exit onto Rt. 355 South, Wisconsin Ave. towards Bethesda. Get into left lane. Cross Cedar Lane intersection; at first median crossing (no light), turn left into the National Naval Medical Center. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.

Baltimore, MD: From I-695, the Baltimore Beltway, or from the Harbor Tunnel or Francis Scott Key Bridge - Drive south on I-95 for approximately 22 miles or on the Baltimore-Washington Parkway for approximately 20 miles to I-495 West, the Capital Beltway. Head west (right) towards Silver Spring/Bethesda for approximately 9 miles from I-95 or 12 miles from B/W Parkway. You will be on the outer loop of the Beltway. Take Exit 34, Rt. 355 South, Wisconsin Ave./Rockville Pike. As you exit from the Beltway, stay in right lane and immediately bear left at light to loop under and south on Rt. 355 towards Bethesda. Cross Cedar Lane intersection; at first median crossing (no light), turn left into the National Naval Medical Center. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.
     
From points south

Portsmouth/Norfolk: Follow I-64 West towards Richmond for approximately 75 miles. Take Exit 20, I-295/US-60 exit - towards Washington/Rocky Mt, NC. Keep right at the fork in the ramp. Merge onto I-295 North for approximately 13 miles. Take Exit 43 to I-95 North for approximately 85 miles. Take Exit 170B to I-495 North - towards TYSONS CORNER for approximately 20 miles. Take Exit 34, Rt. 355 South, Wisconsin Ave. towards Bethesda. Get in left lane. Cross Cedar Lane intersection; at first median crossing (no light), turn left into the National Naval Medical Center. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.

Other points south: North on I-95. Take Exit 170B to I-495 North - towards TYSONS CORNER for approximately 20 miles. Take Exit 34, Rt. 355 South, Wisconsin Ave. towards Bethesda. Get in left lane. Cross Cedar Lane intersection; at first median crossing (no light), turn left into the National Naval Medical Center. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.
 
From Annapolis and points east: Drive west on Rt. 50 , John Hanson Highway. Exit right onto I-495 North, the Capital Beltway towards Baltimore/Silver Spring, on the outer loop of the Beltway. After approximately 20 miles, take Exit 34, Rt. 355 South, Wisconsin Ave./Rockville Pike. As you exit from the Beltway, stay in right lane and immediately bear left at light to loop under and south on Rt. 355 towards Bethesda. Cross Cedar Lane intersection; at first median crossing (no light), turn left into the National Naval Medical Center. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.

From I-66 and points west: Drive east on I-66. Exit onto I-495 North, the Capital Beltway, towards Maryland on the inner loop of the Beltway. Take Exit 34, Rt. 355 South, Wisconsin Ave. towards Bethesda. Get in left lane. Cross Cedar Lane intersection; at first median crossing (no light), turn left into the National Naval Medical Center. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.

III. Area Terminals

Reagan National Airport
1. Driving: From the Airport, exit north on George Washington Parkway. After about 2 miles, you will see but do not take a left exit for Memorial Bridge and Arlington National Cemetery. Be sure to bear right and continue on GW Parkway, which follows the Potomac River on the Virginia side, for approximately 12 miles. From right lane, exit onto I-495, Capital Beltway, heading north to Maryland. You will be on the inner loop of the Beltway. Take Exit 34, Rt. 355 South, Wisconsin Ave., towards Bethesda. Get in left lane. Cross Cedar Lane intersection; at first median crossing (no light), turn left into the National Naval Medical Center.  At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.

2. Using METRO (subway): Take Yellow Line towards Mt Vernon Square. Exit at Gallery Place METRO station. Take Red Line towards Grosvenor or Shady Grove. Exit at Medical Center METRO.  At top of escalator, turn right and cross Wisconsin Ave. Show ID at guard stations.  Approximately 35 minutes.

3. Other ground transportation options from National.

Dulles International Airport

1. Driving: Drive east on the Dulles Airport Access Road for approximately 13 miles. Exit onto I-495 North, the Capital Beltway, towards Maryland on the inner loop of the Beltway. Take Exit 34, Rt. 355 South, Wisconsin Ave. towards Bethesda. Get in left lane. Cross Cedar Lane intersection; at first median crossing (no light), turn left into the National Naval Medical Center. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.

2. Other ground transportation options from Dulles.

Baltimore-Washington International Airport (BWI)

1. Driving: Follow the airport access road, I-195 to the Baltimore-Washington Parkway. Drive south on the Parkway for approximately 18 miles to I-495 West (right), the Capital Beltway towards Silver Spring/Bethesda for approximately 12 miles. You will be on the outer loop of the Beltway. Take Exit 34, Rt. 355 South, Wisconsin Ave./Rockville Pike. As you exit from the Beltway, stay in right lane and immediately bear left at light to loop under and south on Rt. 355 towards Bethesda. Cross Cedar Lane intersection; at first median crossing (no light), turn left into the National Naval Medical Center. At the guard station, show ID. From here you will be directed to parking.
*Alternatively, continue to Jones Bridge Rd on left, and enter one of the three south entrances. See the map for more details.

2. Other ground transportation options from BWI.

Union Station (rail); Amtrak reservations

Take METRO (subway) accessed from the west end of Union Station. Take Red Line towards Grosvenor or Shady Grove. Exit at Medical Center METRO station. At top of escalator, turn right and cross Wisconsin Ave. Show ID at guard stations. Approximately 30 minutes.

IV. Using METRO (Metrorail), Washington’s
Subway System
Safe, clean, and efficient, Metrorail service to WRNMMC is available from downtown DC, suburban Maryland and Virginia, Washington’s Reagan National Airport and Union Station (railway).
WRNMMC is on the Red Line at the Medical Center Station. Exiting from the station, at top of escalator, turn right and cross Wisconsin Ave. This will be the main gate, South Wood Rd. entrance. Show ID at guard station where you may also receive guidance to your destination. At first intersection, right on Palmer Rd. South. Building 10, the main hospital is on left.
From Reagan National Airport, take the METRO Blue Line to METRO Center. Change platforms to the Red Line, destination Shady Grove. Get off at Medical Center Station. (Approx. 45 minutes)
From Union Station, take Red Line, destination Shady Grove. Get off at Medical Center Station. (Approx. 30 minutes)
Washington Metropolitan Transist Authority. Find help with all public transportation, including METRO (Metrorail), and RideGuide, a trip planner.
Go directly to METRO (subway) system map.

• Operational Support Office (OSO)
  • Location:
    • Building: 17 Floor: 1 Room: 1177
  • Bldg 17 is located right across from JTF CAPMED (Bldg 27) and Bldg 11. From the main entrance, go straight thru the double doors pass the elevators thru the atrium. We are located at the very end to the right pass the double doors, suite 1C.
  • Phone:
    • Main: 301.295.0974
    • DSN: 295.0974
    • Operational Support Officer : 301.319.8471
    • Leading Chief Petty Officer (LCPO) : 301.295.4056
    • Commanding Officer (drill weekends) : 301.295.4082
    • WRNMMC Command Duty Office : 301.295.4611
    • Fax: 301.295.6724
  • Hours of Operation:
    • Drill weekends - 7:30 AM - 4:00 PM
    • Monday thru Friday 7:30 AM to 4:00 PM

• Email Operational Support Office.
  
  

Per OPNAVINST 11103.1B, "POLICIES AND PROCEDURES GOVERNING BACHELOR HOUSING," the following are Bethesda-area berthing options:

1. WRNMMC Bethesda do not have Government Quarters available for short-term transients. For berthing, you must contact the Navy Lodge at 800-628-9466 or 301-654-1795 for reservation. If there are no rooms available for the period you are requesting reservation for, a Certificate of Non-Availability (CNA) will be issued to you. For other military berthing facilities in the area, please visit http://dodlodging.net/

2. A CNA is required for reimbursement of the Navy Lodge and all other forms of off-base commercial berthing. CNAs can be issued by either SATO or the CBQ. SATO-issued CNAs are found on the flight itinerary. If SATO does not issue a CNA or you are driving, the CBQ will issue a CNA if there are no rooms available. The CBQ requires you to fax your orders to them before they will issue a CNA. The Operational Support Office (OSO) does not issue CNAs. As you process your orders through NROWS (, answer the questions in the travel section to make reservations for your Airline, Rental Car, and Lodging. If you need further assistance contact your NOSC or NOSC Training Officer

3. All billeting arrangements are made by the reserve center AT coordinator through the Commercial Transportation Office (SATO).
- SATO Reservations 1-800-576-9327
If you are driving you will need to call and make your own berthing reservations.

Taxes - a 12% hotel tax per room applies in the Washington metropolitan area. Federal employees are not exempt from lodging taxes incurred during official travel, such as AT/ADT/ADSW. HOTELS NEAR NSA BETHESDA

Navy Lodge (on the Bethesda Campus (a 20 minute walk to the Medical Center Metro stop)
8901 Wisconsin Avenue, Bldg 52
Bethesda MD
1-800-628-9466
Local number 301-654-1795

Doubletree Hotel
American Inn
Hyatt Regency (right above the Bethesda Metro)
Residence Inn
www.navy-lodge.com
Bethesda Court
Hilton Rockville
The Legacy Hotel
Bethesda Marriott Suites
Holiday Inn Bethesda

MESSING: Non- availability Future Messing to TBD Messing letter (if necessary) is available upon request.

1. Report with enough money to eat and for incidentals wile on AT. On a case-by-case basis you may apply for advanced travel upon arrival. (Verify this with your NOSC)
2. All pay is direct deposit. It will consist of basic pay and allowances and travel for those members who are local.
3. All other members need to complete a supplemental travel claim 1351/2 upon return to their reserve center with final receipts and a copy of original orders.
4. Your AT coordinator will assist you in completing your travel voucher/claim.
5. We will have your original orders ready for you on the day you check out.
NOTE: Any questions regarding your supplemental travel claim should be directly referred to the Travel Processing Center.

Advanced per diem

Advance per diem is 80% of the total per diem authorized by your orders. Payment is made by direct deposit or (EFT). Please make arrangements at your Reserve Unit before reporting for duty.

Travel claims

Upon checkout, travel claims should be processed as per your Reserve Unit policy.

Personal money

1. Bring enough money to cover expenses. Bethesda is a high cost area.
2. A government issued credit card (GTCC) may be used to offset initial out-of-pocket expenses. Contact your reserve (NOSC) center's credit card coordinator for details. Should have GTTC with you while on AT or ADT.

• Enlisted member should report for AT in the Year Round Service Uniform.
• Enlisted members should bring at least one set of the Navy Work Uniform (NWU).
• Khakis and Dress Blues are acceptable attire for officers and senior enlisted year-round.
• Scrub attire will be supplied by the command for those assigned by department that required them.

Helpful Links

Awards
https://awards.navy.mil/

BUPERS Online
https://www.bol.navy.mil

CETARS/CANTRAC
https://cetarsweb.cnet.navy.mil

Civilian Employer Information (CEI)
https://nsips.nmci.navy.mil/

CMSID (NRWS)
https://www.cmsid.navy.mil

DEERS
https://www.dmdc.osd.mil/deers/

DoD Per Diem rates
http://www.defensetravel.dod.mil

Employer Support of the Guard
and Reserve http://www.esgr.org

Expeditionary Combat Readiness Center
http://www.ecrc.navy.mil/

GTCC Training

My Pay https://mypay.dfas.mil

Navy Advancement Website
https://www2.netc.navy.mil/advancement/

Navy Education and Training Command
https://www.netc.navy.mil/

Navy E-learning website (NKO)

Navy Knowledge Online
https://wwwa.nko.navy.mil/portal/home/

Navy Medicine Manpower Personnel
Training and Education

Navy Personnel Command
http://www.npc.navy.mil

Navy Reserve

Navy Reserve Medical Corps

Navy Safety Center
http://www.safetycenter.navy.mil

Navy Training Management & Planning
http://www.ntmps.navy.mil

NROWS (NRWS)
https://nrows.sscno.nmci.navy.mil/nrows/

NRRM

NSIPS
https://nsips.nmci.navy.mil/

Pay and Benefits

Recruiting and Referral  information
http://www.navy.com/

Reserve Pay and Assistance Team
CNRFC_RPAT@NAVY.MIL
 
SGLI

Tricare
http://www.tricare.mil/mybenefit/

TSP
https://www.tsp.gov/index.shtml

U.S. Navy official website
http://www.navy.mil/

Hotlines

BUPERS Online Help Desk:
1-901-874-4717

Chaplain Support:
1-800-245-4546

Defense Travel System National Helpdesk:
1-888-435-7146 (Help1Go)

Defense Travel System Helpdesk (CNRFC N33):
1-888-537-4617

Emergency Travel:
1-202-340-6525

Fleet Training Management and Planning System:
(only training  rep contacts)
1-866-438-2898

Medical Readiness Report System:
1-800 537-4617  (option 3)

Military One Source:
1-800-342-9647

Navy Personnel Command:
1-866-827-5672

Naval Reserves Order Writing System Customer
Support Center:
1-800-537-4617

Naval Standard Integrated Processing System:
1-877 589-5991

TRICARE Dental Plan:
1-888-622-2256

TRICARE Information Center:
1-888-363-2273

Thrift Savings Plan:
1-877-968-3778